Effective Date: 25/07/2025
Last Updated: 25/07/2025
Welcome to Quick Clinic (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of the Quick Clinic mobile application, website, and any related services (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the Service.
1. Overview of Service
Quick Clinic is a virtual healthcare platform that enables registered users (“Patients”) to consult licensed medical professionals (“Consultants”) remotely via video, audio, or chat. The platform facilitates bookings, real-time interactions, medical guidance, and post-consultation reports or prescriptions. Quick Clinic is intended for users residing in Nigeria and is provided free of charge unless otherwise stated.
2. Eligibility
To use Quick Clinic, you must:
- Be at least 18 years old (or have parental consent if a minor)
- Reside in Nigeria
- Have the legal capacity to enter into this agreement
- Agree to comply with all applicable laws and regulations
Consultants must be licensed medical professionals, verified by our internal compliance team, and maintain up-to-date credentials.
3. User Accounts
- You must create an account to access core features of the Service.
- You agree to provide accurate, complete, and updated information.
- You are solely responsible for maintaining the confidentiality of your login credentials.
- You agree to notify us immediately of any unauthorized access or use.
We reserve the right to suspend or terminate your account if any information is found to be false, misleading, or in violation of these Terms.
4. Use of the Service
You agree to use Quick Clinic for lawful purposes only and in a way that does not infringe the rights of others. You may not:
- Impersonate any person or entity
- Harass or abuse doctors, patients, or administrators
- Use the platform to engage in illegal or unsafe practices
- Upload or share misleading, malicious, or fraudulent content
We reserve the right to monitor interactions for safety, moderation, and compliance.
5. Medical Disclaimer
Quick Clinic does not provide medical diagnoses or treatment. All medical advice, prescriptions, and reports are offered solely by licensed consultants registered on the platform. We do not guarantee the accuracy, relevance, or appropriateness of any advice provided during consultations. You should always seek emergency medical attention in critical cases or emergencies.
6. Consultant Responsibilities
Consultants agree to:
- Maintain valid medical licensing and credentials
- Respond to bookings and messages promptly
- Provide professional and ethical medical consultations
- Keep patient records confidential and secure
- Not prescribe controlled substances through the platform
Violation of professional ethics or regulatory obligations will result in immediate suspension and possible legal action.
7. Patient Responsibilities
Patients agree to:
- Use the platform respectfully and honestly
- Disclose accurate health information during consultations
- Not misuse prescriptions or shared documents
- Only record consultations with explicit consent
- Follow medical advice responsibly
Misuse of the service may result in account suspension.
8. Privacy and Data Protection
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, store, and use your personal and health-related information. All communications and records are securely stored and handled in compliance with Nigerian data protection regulations.
9. Fees and Payment
Quick Clinic is currently free for all users in Nigeria. However, we reserve the right to introduce premium features or service fees in the future. Any such changes will be communicated clearly, and users will be given the option to accept or discontinue usage.
10. Termination and Suspension
We reserve the right to terminate or suspend access to the Service immediately, without prior notice, for conduct that we determine violates these Terms, is harmful to other users, or interferes with the normal operation of the platform.
11. Intellectual Property
All content, designs, code, logos, and trademarks related to Quick Clinic are the property of Quick Clinic and protected under Nigerian intellectual property laws. You may not copy, modify, distribute, or exploit any part of the Service without our prior written consent.
12. Limitation of Liability
Quick Clinic shall not be liable for:
- Any indirect, incidental, or consequential damages
- Any acts or omissions of third-party consultants
- Any interruption or failure of the platform
- Misuse or misinterpretation of medical advice
Your use of the platform is at your own risk.
13. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. Any disputes shall be settled in the appropriate courts located within Nigeria.
14. Amendments
We may update or modify these Terms at any time. Changes will be effective upon posting. Continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
15. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@quickclinic.com.ng
Phone: 09036679998
Address:
